• Preface; 1. What works at work: overview and assessment Casey Ichniowski, Thomas A. Kochan, David I. Levine, Craig Olson and George Strauss; 2. Diffusion and performance of modular production in the US apparel industry John T. Dunlop and David Weil; 3. The performance effects of modular production in the apparel industry Peter Berg, Eileen Applebaum, Thomas Bailey and Arne L. Kalleberg; 4. Participative bureaucracy and productivity in the machine products sector Maryellen R. Kelley; 5. Methodological issues in cross-sectional and panel estimates of the HR-firm performance link Mark A. Huselid and Brian E. Becker; 6. The adoption of high-involvement work practices Frits K. Pil and John Paul MacDuffie; 7. The effects of total quality management on corporate performance: an empirical investigation George S. Easton and Sherry L. Jarrell; 8. Implementing effective total quality management (TQM) programs on financial performance: a synthesis of evidence from quality award winners Kevin B. Hendricks and Vinod R. Singhal; 9. Public policy implications David I. Levine.

"...the issues raised in the text have wide bearing on society. The current volume certainly qualifies as being interesting to read...the book is academically solid, interesting, and timely." Personnel Psychology

• Preface; 1. What works at work: overview and assessment Casey Ichniowski, Thomas A. Kochan, David I. Levine, Craig Olson and George Strauss; 2. Diffusion and performance of modular production in the US apparel industry John T. Dunlop and David Weil; 3. The performance effects of modular production in the apparel industry Peter Berg, Eileen Applebaum, Thomas Bailey and Arne L. Kalleberg; 4. Participative bureaucracy and productivity in the machine products sector Maryellen R. Kelley; 5. Methodological issues in cross-sectional and panel estimates of the HR-firm performance link Mark A. Huselid and Brian E. Becker; 6. The adoption of high-involvement work practices Frits K. Pil and John Paul MacDuffie; 7. The effects of total quality management on corporate performance: an empirical investigation George S. Easton and Sherry L. Jarrell; 8. Implementing effective total quality management (TQM) programs on financial performance: a synthesis of evidence from quality award winners Kevin B. Hendricks and Vinod R. Singhal; 9. Public policy implications David I. Levine.

"...the issues raised in the text have wide bearing on society. The current volume certainly qualifies as being interesting to read...the book is academically solid, interesting, and timely." Personnel Psychology

• Preface; 1. What works at work: overview and assessment Casey Ichniowski, Thomas A. Kochan, David I. Levine, Craig Olson and George Strauss; 2. Diffusion and performance of modular production in the US apparel industry John T. Dunlop and David Weil; 3. The performance effects of modular production in the apparel industry Peter Berg, Eileen Applebaum, Thomas Bailey and Arne L. Kalleberg; 4. Participative bureaucracy and productivity in the machine products sector Maryellen R. Kelley; 5. Methodological issues in cross-sectional and panel estimates of the HR-firm performance link Mark A. Huselid and Brian E. Becker; 6. The adoption of high-involvement work practices Frits K. Pil and John Paul MacDuffie; 7. The effects of total quality management on corporate performance: an empirical investigation George S. Easton and Sherry L. Jarrell; 8. Implementing effective total quality management (TQM) programs on financial performance: a synthesis of evidence from quality award winners Kevin B. Hendricks and Vinod R. Singhal; 9. Public policy implications David I. Levine.

"...the issues raised in the text have wide bearing on society. The current volume certainly qualifies as being interesting to read...the book is academically solid, interesting, and timely." Personnel Psychology