Technology, Policy, and Inclusion

Anjal Prakash is the Clinical Associate Professor (Research) and Research Director at Bharti Institute of Public Policy, Indian School of Business (ISB), Hyderabad, India.Aarushi Jain is the Policy Director at Bharti Institute of Public Policy, Indian School of Business, leading educational initiatives, projects, government engagements and outreach activities.Puran Singh is an Associate Professor of Finance at the School of Management, Indian Institute of Technology Mandi (IIT Mandi), Himachal Pradesh, India.Avik Sarkar is currently associated with the Indian School of Business (ISB), Mohali, India, working and teaching in the areas of data, emerging technology, and public policy.

• List of Figures viiList of Tables xEditor bios xiList of Contributors xivForeword xixPreface and Acknowledgements xxi1 Technology and Policy: Points of Intersection 1Anjal Prakash, Aarushi Jain, Puran Singh, and Avik Sarkar2 Digital Governance: A Case of COVID Management in India 15Aarushi Jain, Ankit Anand, and Isha Mahajan3 Digital Census and Application of Advanced Technologies in Census: Perspectives from the Forthcoming Census of India 43Abhishek Jain and Varinder Kaur4 Envisioning Smart Real Estate Digital Infrastructure for Madhya Pradesh 75Mausmi Hajela, Girish Sharma, and Sudhir Chaudhary5 Critical Success Factors for Enabling a National Data Exchange Platform 116Ankit Anand6 Striving to Build Citizens’ Trust in Digital World: Data Protection Bill (2021) of India 141Charru Malhotra and Anushka Bhilwar7 Digital Education Leading to a Digital Divide: As an Emerging Form of Inequality 162Jyoti Sharma8 Old Caste Exclusions and New Digital Divides 179Anant Kamath9 Improving Farmer Income through Digitisation: Analysing e-Markets 206Abhisheik Vishwakarma and Amrita Chakraborty10 Technology and Financial Inclusion: A Study of Technology’s Role in the Continuity of Banking Agents 225Sanal Gupta and Puran SinghAnnexure- 1 249Annexure- 2 251Index 252

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