Technological Turf Wars

Jessica Johnston is a senior lecturer and head of the American Studies program at the University of Canterbury, New Zealand. She is the author of The American Body in Context.

• Acknowledgements Introduction 1. Naming the Threat 2. Security Transformations 3. Trust, Networks, and the Transformation of Organizational Power 4. IT Corporate Customers as End Users 5. Marketing Services 6. Situated Exclusions and Reinforced Power Works Cited Index

"Johnston presents the ways antivirus workers think in fascinating detail. She is very astute and effective in analyzing and explicating the underlying assumptions of their logic. Technological Turf Wars is insightful, interesting, and it unfolds in ways that are quite surprising. Johnston demonstrates that this industry is as much a social world as it is a technical world."-John L. Caughey, Professor of American Studies, University of Maryland, College Park