Team Players and Teamwork

The Author Glenn M. Parker is president of Glenn Parker Associates, LLC. He works with organizations to create and sustain high-performing teams, effective team players, and team-based systems. He is the author of more than fifteen books, including the best-selling Cross-Functional Teams and the first edition of Team Players and Teamwork, both from Jossey-Bass.

• Preface ixThe Author xix1. Team Players and Teamwork: The New Reality 1It’s the Twenty-First Century: Team Players and Teamwork are Here to Stay 42. What Makes a Team Effective or Ineffective 13Teamwork: Lessons from the Past 14A New Model of Team Effectiveness 19The Ineffective Team 63Trouble Ahead: The Warning Signs 64Building Your Team 673. Effective Team Players 69The Concept of Personal Style 70Team Player Styles 71Contributor 73Collaborator 79Communicator 85Challenger 92Team Player Actions 984. Ineffective Team Players 101The Cost of Ineffective Team Players 103The Ineffective Contributor 104The Ineffective Collaborator 105The Ineffective Communicator 107The Ineffective Challenger 109Dealing with the Ineffective Team Player When It is You 110Dealing with the Ineffective Team Player When It is Someone Else 1115. Team Players as Team Leaders 115The Contributor as Leader 117The Contributor Leader: The Downside 119The Collaborator as Leader 119The Collaborator Leader: The Downside 121The Communicator as Leader 122The Communicator Leader: The Downside 123The Challenger as Leader 124The Challenger Leader: The Downside 125Personal-Development Planning for Team Leaders 126Successful Team-Building Strategies for Team Leaders 1276. Adaptive Team Players 133Forming 135Storming 137Norming 140Performing 143How Team Players Adapt to Team Development 1467. Analyzing Your Team ’ s Strengths and Weaknesses 149Stages and Styles: The Right Mix at the Right Time 150The Goal: Style Diversity 151Style Overload 152Missing Perspectives 155How to Analyze Your Team 1578. Developing a Team Player Culture 161Current Methods 161Recommended Strategies 163Rx for the Development of a Team Player Culture 1819. Challenges for Teams and Team Players 183The Executive Challenge 183The Management Challenge 185The Human Resources Challenge 186The Learning and Development Challenge 186The Personal Challenge 188Resources: Tools for Developing Teams and Team Players 189A. Parker Team-Development Survey 191B. Parker Team-Development Survey: Summary and Action Planning Guide 195C. Parker Team Player Survey 197D. Team Player Styles 205E. Parker Team Player Survey: Normative Data Report 207References 215Index 221

"This new edition…incorporates 16 more years of research and major changes in technology and team styles…" (Publicnet.co.uk, Tuesday 4th March 2008)