Tony Davis is Product Line Director with SkillsEdge Limited. He has achieved world-wide acclaim with a range of diagnostic testing products covering sales, project and general management. Tony's background is in marketing in the IT industry and he is the author of Selling Professional Services, and joint author with Richard Pharro of The Relationship Manager - The next generation of project management published by Gower in 2003. Maggie Cutt is a professional HR Consultant with around 30 years' HR experience gained mainly in the IT industry. She is an all-round HR generalist but has particular experience in employee relations with extensive knowledge and application of employment law. She is currently advising a UK trade association on policies and strategies. Neil Flynn has a distinguished background in software and consultancy-related solutions. He has worked for some major software houses in senior manager/director positions. His client experience includes a wide range of industries within the IT sector. Neil has extensive experience in a very wide variety of both psychometric and knowledge-based assessment processes. Neil is also CEO of SkillsEdge Limited. Peter Mowl is Technical Director at SkillsEdge Limited and has been responsible for customer services and support with a number of large UK organizations including ICL. He has also had a series of technical consultancy and management appointments culminating in his appointment as Senior Project Manager for a UK building society. Peter specializes in web-based knowledge assessments for business professionals. Simon Orme has worked in the technology sector since 1965. After periods with ICL in the UK, Australia and Fiji he became a consultant with Hoskyns. Subsequently he was Managing Director of Lonsdale Systems and BIS Insurance before rejoining Hoskyns as a Divisional Managing Director. He formed Simon Orme and Associates in 1992 and is Chairman of SkillsEdge and GOSS Interactive. He is an advisor to and investor in a number of leading computer services companies.

• Chapter 1 The Concept of Talent Management; Chapter 2 Why is it Necessary? The Case for Talent Management; Chapter 3 Elements of Psychometric Testing; Chapter 4 Elements of Knowledge Assessment; Chapter 5 Education and Training; Chapter 6 Performance Appraisal; Chapter 7 The IT Infrastructure; Chapter 8 The Operational Role of HR; Chapter 9 Assess Your Own Knowledge of Talent Management Using a Talent Management Corporate Profile; Chapter 10 Summary; Chapter 11 Guidelines for Creating a Talent Management System Based Upon Best Practices;

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