Taking Charge Of Change

Douglas K. Smith is a private consultant who has worked with such corporations as AmEx, Duracell, IBM, and Nabisco. Along with The Wisdom of Teams, his books include Fumbling the Future: How Xerox Invented Then Ignored the First Personal Computer. He holds a B.A. from Yale and a J.D. from Harvard. He lives in Millbrook, New York.

• * Introduction Principles * Getting Through the Period of Change * Enlisting People to Perform and Change: Managing Through Reluctance * Performance Results: Managing the Link Between Purpose and Change * Leadership: The Courage to Live the Change Strategies * Existing Employees, New Behaviors: Do You Face This Challenge? * Getting Beyond Decisions and Awareness to Performance and Change * Exchange, Mutuality, and Coordination * Shaping and Improvising Strategies that Work Visions * Energy and Meaningful Language:The How Part of Vision * Reconnecting Organization Designs to People, Performance, and Work * Personalizing Your Vision of Change