Supply Chain Management: From Vision to Implementation

• Part I: The Building Blocks of Supply Chain Management 1. Supply Chain Management and Competitive Strategy 2. Customer Fulfillment Strategies 3. Process Thinking: SCM's Foundation 4. The New Product Development Process: Managing the Idea Infrastructure 5. The Order Fulfillment Process: Managing the Physical Flow Infrastructure Part II: Designing the Supply Chain 6. Scanning and Global Supply Chain Design 7. Supply Chain Mapping 8. Supply Chain Cost Management 9. Core Competencies and Outsourcing 10. Supply Chain Rationalization and Role Shifting Part III: Collaborating Across the Supply Chain 11. Relationship Management 12. Information Sharing 13. Performance Measurement 14. People Management: Bridge or Barrier to SCM 15. Collaborative Innovation

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