Supervision

Dr. Leonard was professor emeritus of marketing and management at Indiana University, Purdue University Fort Wayne (IPFW, now PFW). During his forty-plus year tenure, he held various faculty and administrative positions, including chair of the management and marketing department. Following his retirement from IPFW, he was part of the Core Leadership Faculty, Master of Science in Leadership, at Trine University, where he developed and taught courses in organizational behavior, leadership, human resources, industrial relations and strategic management. Dr. Leonard also delivered full-service consulting for thirty years and conducted seminars for thousands of executives worldwide. Widely published, his research on employee involvement and motivation; organizational culture, climate, and leadership; human resource interventions; and case development has appeared in various journals, earned numerous awards, and been featured in multiple textbooks. Dr. Leonard earned his bachelor's, master's, and doctoral degrees from Purdue University. Dr. Leonard passed away on December 7, 2020 but his work lives on. Dr. Susan Fant Cassity earned her bachelor’s degree in Business Administration and Leadership Studies from Birmingham-Southern College, master’s degree in Managing in the Creative Industries from the University of St Andrews, and doctoral degree in Organizational Change and Leadership from the University of Southern California. She holds certifications in leadership, teaching, and entrepreneurship from Cornell University, and Stanford University, and the Massachusetts Institute of Technology. She enjoys entrepreneurship and starting businesses and started her first business after completing her master’s degree to help small business owners and non-profit directors develop and enact social media marketing strategies. Dr. Fant Cassity taught undergraduate and graduate business students at the University of Alabama for eight years and created the Digital and Social Media Marketing Specialization for the Master of Science in Marketing program, one of the first of its kind in the nation. She specialized in teaching new product development, innovation, social media, marketing, and analytics. She currently owns two businesses, eMarketing Director, LLC. and Castle Sands, LLC. She enjoys researching authentic leadership development and specializes in helping higher education and adult students develop and use skills such as growth mindset when creating their own businesses and managing employees. She also has a special interest in funding research for Epstein-Barr Virus and is currently an on-call expert and affiliated researcher at the University of Minnesota for the development of one of the first vaccines for Epstein-Barr Virus in the world. She is also interested in researching and using the field of foresight, the art and science of understanding the future, in business.

• Part I: SUPERVISORY MANAGEMENT OVERVIEW AND CHALLENGES.1. Supervising in a Shifting World.2. Fundamental Management Functions.3. Supervisory Planning.4. Managing a Diverse, Equitable and Inclusive Workplace.Critical Incidents Part I.Part II: ESSENTIAL SUPERVISION SKILLS.5. Developing Leadership and Followership.6. Communicating Clearly Across the Organization.7. Principles of Motivating Followers.8. Solving Problems, Making Decisions and Managing Change.Critical Incidents Part II.Part III: ORGANIZING, STAFFING, MANAGING AND MEASURING FOR SUCCESS.9. Principles of Organizing.10. Attracting, Selecting and Retaining a Skilled Workforce.11. Designing and Equipping Teams for Success.12. Managing Employee Performance.Critical Incidents Part III.Part IV: MONITORING, CONTROLLING AND NAVIGATING PERFORMANCE ISSUES.13. Fundamentals of Controlling.14. Resolving Conflicts.15. Positive Discipline.Critical Incidents Part IV.