Suddenly Virtual

KARIN M. REED is CEO of Speaker Dynamics. Karin has been teaching business professionals how to be effective on-camera communicators for nearly a decade, translating her experience as an Emmy award-winning broadcast journalist into a methodology based upon the MVPs of On-Camera Success™. JOSEPH A. ALLEN, PHD, is a meeting scientist and Professor of Industrial and Organizational Psychology at the University of Utah. His research focuses on the study of workplace meetings, organizational community engagement, and occupational safety and health.

• Preface: The Collision and Convergence of Two Areas of Expertise ixAcknowledgments xvSECTION ONE Our New Virtual Reality – A Suddenly Remote Workforce1 What Happened to Meetings? 32 What Happened to Video Communication? 13SECTION TWO The Science of Meetings3 Best Practices for Meetings Before Covid-19 334 New Best Practices for Meetings as a Result of Covid-19 53SECTION THREE The Benefits and Challenges of Video Communication5 The Value of Video in the Corporate World 696 Best Practices for On-Camera Communication through a Webcam 85SECTION FOUR The Biggest Opportunities and Challenges of Virtual Meetings7 Making Every Virtual Meeting a Video Meeting 1078 Driving Engagement in a Virtual Meeting 1239 Remembering Virtual Meeting Etiquette 14510 Ignoring the Importance of Production Value 16111 Building Organizational Culture Through Virtual Meetings 18312 Empowering Employees on the Tech Front 20313 Managing Virtual Meetings Across Global Cultures 219SECTION FIVE What’s Next in the Suddenly Virtual Meeting World?14 Embracing the Hybrid Meeting 23715 Preparing for the Next Normal in Our Suddenly Virtual Meetings 253Conclusion: Our Own Remote Work Experiment 269About the Authors 271Index