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Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens.
- Format: Inbunden
- ISBN: 9781847422088
- Språk: Engelska
- Antal sidor: 248
- Utgivningsdatum: 2009-07-29
- Förlag: Policy Press