Helen Winter is a business analysis, transformation and project management expert. She has over 20 years of experience leading large-scale transformation and complex change. She is the author of The Business Analysis Handbook published by Kogan Page. She is based in Cardiff, UK.Jon Wrennall is an experienced technology executive. He is the Chair of Unzer, a fintech payment solution company and has served on numerous boards. He has over 30 years of experience in transformation projects. He was the first CTO for HRMC and is based in London, UK.

• Section - ONE: Why strategy doesn’t deliver;Chapter - 01: Why strategy fails in practice;Chapter - 02: What we mean by an operating model (and what organization miss);Chapter - 03: The gap between strategy and delivery – why better design can close the gap;Chapter - 04: Transformation programmes and the delivery of strategy;Section - TWO: Designing for strategy success;Chapter - 05: Value creation – how to deliver quantifiable and sustainable outcomes;Chapter - 06: How commercial reality and governance can support effective delivery;Chapter - 07: Designing delivery as a system;Chapter - 08: How culture and accountability shape delivery;Chapter - 09: Using AI and automation to improve delivery;Section - THREE: Making strategy delivery stick;Chapter - 10: Mobilising and embedding delivery;Chapter - 11: Leading delivery through the hardest phase of change;Chapter - 12: Measuring what matters and keeping delivery on track;Section - FOUR: Designing for what comes next;Chapter - 13: Why the way we work has to change;Chapter - 14: Sustaining delivery and ongoing change at scale