Strategic Management of Professional Service Firms

Theory and Practice

Inbunden, Engelska, 2010

Av Stephan Kaiser, Max Josef Ringlstetter

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Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way.

Produktinformation

Utgivningsdatum2010-12-02
Mått155 x 235 x 22 mm
Vikt480 g
FormatInbunden
SpråkEngelska
Antal sidor208
FörlagSpringer-Verlag Berlin and Heidelberg GmbH & Co. KG
ISBN9783642160622

Tillhör följande kategorier

Organisationsteori inom Ekonomi och ledarskap
Projektledning inom Ekonomi och ledarskap
Servicesektorn inom Ekonomi och ledarskap

Part i: professional service firms.- 1. the world of professional service firms.- 2. the business of professional service firms.- 3. the subsectors of professional service firms.- part ii: management of strategic resources.- 1. quality management.- 2. knowledge management and innovation.- 3. marketing and relationship management.- part iii: management of professionals.- 1. human resource management in professional service firms.- 2. professional service firms as high performance work systems.- 3. work-life balance in professional service firms.- 4.the alumni network.- part iv: management of strategic development.- 1. strategic development of professional service firms.- 2. networking as a strategy for small and medium professional service firms.- 3. surviving crises - crisis management.- 4. archetype change towards management.