David Naylor, DProf, MA, is a director of a consultancy practice researching and developing practical interventions to mitigate the effects of bullying and incivility for individuals, teams and services. Previously, he worked as a senior consultant at The King’s Fund. He has a professional doctorate and a MA in organisational change. He trained in consultancy at the Tavistock, facilitation at the University of Surrey and has a diploma in psychodynamic counselling from Birkbeck.