This book is the account of how the London Borough of Hackney took up the same challenge in its children's services. It brings seriously good news from every point of view. From a professional perspective, it offers a model of practice that is coherent, ethical and effective in changing people's lives. From a managerial perspective, it demonstrates how to produce change in a large bureaucratic organisation, to make it more effective and simultaneously save resources of time and money. From a political perspective, it takes social workout of the hair of politicians and out of the media limelight.