Social Media for Government Services

Inbunden, Engelska, 2016

Av Surya Nepal, Cécile Paris, Dimitrios Georgakopoulos, Cecile Paris

1 419 kr

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This book highlightsstate-of-the-art research, development and implementation efforts concerningsocial media in government services, bringing together researchers andpractitioners in a number of case studies. It elucidates a number ofsignificant challenges associated with social media specific to governmentservices, such as:  benefits and methods of assessing; usability andsuitability of tools, technologies and platforms; governance policies andframeworks; opportunities for new services; integrating social media with organisationalbusiness processes; and specific case studies. The book also highlights therange of uses and applications of social media in the government domain, atboth local and federal levels. As such, it offers a valuable resource for abroad readership including academic researchers,practitioners in the IT industry, developers, and government policy- anddecision-makers.

Produktinformation

  • Utgivningsdatum2016-01-08
  • Mått155 x 235 x 29 mm
  • Vikt799 g
  • FormatInbunden
  • SpråkEngelska
  • Antal sidor409
  • Upplaga16001
  • FörlagSpringer International Publishing AG
  • ISBN9783319272351