Smart Service Innovation

An Ecosystem Perspective on Organization, Design, and Assessment

Häftad, Engelska, 2023

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This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods.

Produktinformation

Utgivningsdatum2023-10-29
Mått155 x 235 x 7 mm
Vikt178 g
FormatHäftad
SpråkEngelska
SerieSpringerBriefs in Information Systems
Antal sidor96
FörlagSpringer International Publishing AG
ISBN9783031437694

Tillhör följande kategorier

Organisationsteori inom Ekonomi och ledarskap
Affärsutveckling inom Ekonomi och ledarskap
Servicesektorn inom Ekonomi och ledarskap
Affärsapplikationer inom Data och it
Affärsförhandlingar inom Ekonomi och ledarskap

Jürgen Anke is a Professor of Software Engineering and Information Systems at the Dresden University of Applied Sciences (HTW), Germany. His research focuses on digital service ecosystems, in particular processes, methods, and models for service innovation as well as the use of digital identities in business and public administration. Prior to his appointment at HTW, he worked, among others, in SAP's Smart Items Research Program, as managing director of an IT startup for cloud-based logistics software, and at T-Systems as Principal Business Developer of IoT applications.