PANG, Natalie was Senior Research Fellow at the Institute of Policy Studies (IPS) when she convened Singapore Perspectives 2020. She is currently Senior Lecturer at the Communications and New Media Department, Faculty of Arts and Social Sciences as well as Principal Investigator at the Centre for Trusted Internet and Community (CTIC).SHAMIL Zainuddin is a Research Associate in the Society and Culture Department at the Institute of Policy Studies. He specialises in applied ethnography. Above all, Shamil is most interested in carrying out the work to make every day easier for especially disadvantaged communities.