Sharing the Front Line and the Back Hills

Dr. Yael Danieli is a clinical psychologist in private practice, a victimologist, traumatologist, and the Director of the Group Project for Holocaust Survivors and their Children, which she co-founded in 1975 in the New York City area.

• FOREWORD by Kofi A. Annan, Secretary-General of the United Nations ACKNOWLEDGMENTS INTRODUCTION Yael Danieli and Youssef Mahmoud Read the Introduction free nowVoices: Are You Still There?-Reply, Carlos Caseres I Lost My Life in Kuwait, Kathleen Nader Why We Have to Be There, Christiane Amanpour PART I. PEACEKEEPERS CHAPTER 1. Peacekeepers and Peace-Builders Under Stress Sue Downie Voices: An Ambush in Somalia Shirley N. Brownell The Evacuation Dilemma Ian Martin Heal-Don’t Forget Mark Quarterman CHAPTER 2. Studies on Military Peacekeepers Jos M. P. Weerts, Wendy White, Amy B. Adler, Carl A. Castro, Gielt Algra, Inge Bramsen, Anja J. E. Dirkzwager, Henk M. van der Ploeg, Maaike de Vries, and Ad Zijlmans Voices: Cambodia Diary Mike Daly That Feeling of Importance and Respect Major Cheryl A. Netterfield PART II. UN AGENCIES AND PROGRAMS Voice: A Lifetime of Learning Nils Arne Kastberg CHAPTER 3. Caring for Staff in UNHCR Srren Jessen-Petersen Voices: Service Incurred Martin Barber Transformed by the Front Line Yasmine Sherif CHAPTER 4. Protecting the Protectors Catherine A. Bertini Voices: From Wyoming to Somalia Dale Skoric The Worst is the Loneliness Hiro Matsumura The Engulfing Sound and the Silence Rhian Gastineau We Cannot Allow Emotional Involvement Erika MacLean Lunch in Afghanistan Georges Dubin CHAPTER 5. Risk and Protection for UNICEF Field Staff Nils Arne Kastberg CHAPTER 6. Health Workers on the Front Line Xavier Leus and Hilary Bower CHAPTER 7. Women on the Front Lines: UNIFEM’s Work to Promote Women, Peace, and Security Noeleen Heyzer Voice: Sex, Violence, Love, Loss, Hope: Men and Women in the Camps Speak to Us Janet Albrecht CHAPTER 8. Supporting Staff During Crisis and on the Path to Development Omar Bakhet and Marie Dimond Voices: Healing is an Individual Process Kathleen Cravero What Aid Workers and Frogs Have in Common Marie Dimond CHAPTER 9. Managing Projects on the Ground Reinhart Helmke Voices: Humane Human Resources Management Alicia Noeli Escursell Perseverance Despite Adversity Basil Comnas Voices: The Manager’s Perspective Reason for Hope Shashi Tharoor These Decisions Haunt Me Still Kathleen Cravero Complicity with Torture: Managing Humanitarian Assistance Under Economic Sanctions, Haiti 1992-1994 Elizabeth D. Gibbons Watching for the Signals Paul E. Arès Nothing Prepared Me Linda Champoux-Arès CHAPTER 10. Stress and Mine Action Martin Barber Voice: An Eye Witness in Cambodia Becky Jordan CHAPTER 11. Handle With Care: A View from the Staff Counsellor’s Office Jean-Guy Morisset Voices: Separation from Families Kim Robinson The Story of Somebody Who Went Out to Learn About Fear . . . Petra Miczaika CHAPTER 12. United Nations Human Rights Field Officers Ben Majekodunmi Voice: "You and Your People Will Never Live Here Again" Milburn Line PART III. VOLUNTEERS CHAPTER 13. Eternal Vigilance Sharon Capeling-Alakija Voices: Showing "Presence" Benny Ben Otim Honored to Be Able to Defend, Manual Amat CHAPTER 14. The Peace Corps Volunteer Safety Support System Michael D. O’Neill and Elizabeth Kramer PART IV. NON-GOVERNMENTAL ORGANIZATIONS (NGOs) CHAPTER 15. Precious Lives Honored to Serve Kris Hurlburt Voice: Red Crayon Janet Shriberg CHAPTER 16. The Dangers of Aid Work Barbara Smith Voice: An Unspoken Agreement Gerald Martone CHAPTER 17. Psychosocial Care for Humanitarian Aid Workers: The Médecins Sans Frontières Holland Experience Piet van Gelder and Reinoud van den Berkhof Voice: Like a Squeezed Lemon Marc Vachon CHAPTER 18. GOAL-A Champion of the Poor Andrew Spearman CHAPTER 19. Supporting and Equipping National and International Humanitarian Non-Governmental Organizations and Their Workers Alastair Ager, Erik Flapper, Tineke van Pietersom, and Winnifred Simon Voice: Being Knowledgeable Can Help Enormously Maria Blacque-Belair CHAPTER 20. Sustaining the Humanitarian Work Force: Increasing Violence, Increasing Vulnerability Shiela M. Platt, Milagros Bacareza, and Sonia Margallo CHAPTER 21. Limiting the Risks and the Vulnerability of Humanitarian Aid Workers Clémentine Olivier Voices: A Prison Without Bars C. O. Yet Another Evacuation P. C. An Evacuation from Sierra Leone I. A. R. CHAPTER 22. Preventing Broken Hearts, Healing Broken Minds John Fawcett Voice: In God’s Lap M. R. CHAPTER 23. Local Community Capacity: The Source of Renewal Ian D. Campbell and Alison Rader Voice: A Family Blood Feud in Kosovo Stevan Weine CHAPTER 24. Mental Health of Humanitarian Aid Workers in Complex Emergencies Barbara Lopes Cardozo and Peter Salama IN THE SEARCH FOR JUSTICE CHAPTER 25. Surviving with the Dead: Forensic Investigations in the Service of Human Rights William D. Haglund and Susannah M. Sirkin Voices: A Voice for Victims M. Cherif Bassiouni My Introduction to Genocide Ben Kiernan We Must Do More B. M. Prosecuting War Crimes Minna Schrag Impartial Observer Drawn into Sleepless Moral Conflict Mariana Goetz Survivors and Observers Priscilla B. Hayner PART V. MEDIA CHAPTER 26. We Have a Long Way to Go Chris Cramer Voices: Courage Isn’t Enough: Learning from Other People’s Mistakes John Owen Don’t Go if You Can’t Deal with the Consequences Gary Knight How I Learned to Live with Trauma Josh Friedman A Piece of Our Soul Elizabeth Neuffer A Dinner by Candlelight Bill Berkeley Photographer or Photojournalist? John Isaac Full Circle Ron Haviv The Chance to Cry Frank Smyth All for the Story? Paddi Clay Dying to Tell the Story Kathy Eldon Working in the Third World Beryl Goldberg Who Cares for Those Who Care? Barbara Bertoncin Personal Armor Christine Spolar War Children: The Highly Personal Spin Sherry Ricchiardi CHAPTER 27. Journalists, War and Post Traumatic Stress Disorder Anthony Feinstein and John Owen CHAPTER 28. The Bridge between Sorrow and Knowledge: Journalists and Traumatic Stress Elana Newman CHAPTER 29. Centurion: Shielding Journalists and Aid Workers Bo Mills, Paul Rees, and Gordon J. Turnbull CHAPTER 30. The Forgotten Tribe Robert M. Frank PART VI. CHALLENGES AND REMEDIES CHAPTER 31. Issues of Security in the United Nations System Diana Russler and Shirley N. Brownell CHAPTER 32. Psychological Debriefing Beverley Raphael and Robert J. Ursano CHAPTER 33. Humanitarianism at Risk: From Threatened Aid Workers to Self-Deceiving Organizations Mark Walkup CHAPTER 34 Training for Humanitarian Assistance Kevin M. Cahill CHAPTER 35. An Attempt at a Legal Remedy: The Convention on the Safety of United Nations and Associated Personnel M.-Christiane Bourloyannis-Vrailas CHAPTER 36. A Call for an Accountability Campaign Arthur C. Helton Voice: Some Principles of Self Healing Yael Danieli CONCLUSION Yael Danieli EPILOGUE Kenzo Oshima, Under-Secretary-General for Humanitarian Affairs and Emergency Relief Co-ordinator ABOUT THE EDITOR CONTRIBUTORS INDEX