ALBERT J. MILLS is Director of the Sobey PhD in Management at Saint Mary's University, Canada. His research focuses on the impact of organizational forms and theorization of human potentiality, with a particular interest in workplace discrimination. His work includes study of the new forms of industrial conflict in the UK, Worker Occupations and the North East Experiences (1976), the effect of organizational rules on workplace behaviour, Organizational Rules (1991), and gender discrimination at work, Gender and Organizational Analysis (1992), Managing the Organizational Melting Pot (1997), Gender, Identity and the Culture of Organizations (2002) and Identity Politics at Work (2004). His current research focuses on the impact of call centres on identity work in Canada and India.

• List of Tables List of Figures LIst of Exhibits List of Abbreviations Acknowledgements Gender, Culture and Commercial Airlines The Gendering of Civil Aviation 1919-1924 Thoroughly Modern Milieu: The Feminine Presence in the Airways Their Finest Hour: Gendering and the Second World War Angels with Dirty Faces: Strategies of 'Normalization' and 'Equity' in the Immediate Post-War Era The Invasion of the Body Snatchers: The Jet Age and the Eroticization of the Female Employee Close Encounters of the Third Kind: Towards an Employment Equity Discourse From Here to Eternity: Making Sense of the Gendering of Organizational Culture Appendix Notes Bibliography