Serving Urban Teens

Paula Brehm-Heeger has worked in public libraries of all sizes in a variety of cities and states for more than fifteen years. A frequent presenter and speaker at library conferences and a Past-President of the Young Adult Library Services Association, Paula never misses a chance to advocate on behalf of young adults and to speak out about the need to provide outstanding library service to all teens.

• Series ForewordAcknowledgmentsIntroductionChapter 1: Highlights in the History of Serving Urban TeensChapter 2: Staff and VolunteersChapter 3: Teen Services TrainingChapter 4: Making Space for TeensChapter 5: Collection DevelopmentChapter 6: ProgrammingChapter 7: Partnerships and OutreachConclusionIndex

This book is an excellent guide to setting up a teen program. The author provides plenty of program suggestions, who to contact, how to accomplish staffing with a smile, and making a setting attractive and inviting to teens. . . . Although the book is written for the young adult, teenage population, elementary and other professional librarians can get a ton of ideas. . . . Recommended.