Mark Boden, Ian Miles

• 1. Introduction: Are Services Special? 2. Neo-Schumpeterian Perspectives on Innovation in Services 3. Dynamic Innovation Systems: What Is the Role of Services? 4. European Service Sectors 5. Indicators of Innovation Activities in Services 6. Organization and Innovation Strategy in Services 7. Beyond Technological Innovation: Trajectories and Varieties of Services Innovation 8. Supplier-User Interaction in Knowledge-Intensive Business Services: Types of Expertise and Modes of Organization 9. Innovation Agents and Technology Transfer 10. New Information Technology and Localized Technological Change in the Knowledge-Based Economy 11. Knowledge-Intensive Business Services and Productivity Growth: The Greek Evidence 12. Information and Technology Flows from the Service Sector: a UK-Japan Comparison, 13. The New Knowledge Infrastructure: The Role of Technology-Based Knowledge-Intensive Business Services in National Innovation Systems 14. Conclusions: Beyond the Services Economy

Mark Boden, Ian Miles

• 1. Introduction: Are Services Special? 2. Neo-Schumpeterian Perspectives on Innovation in Services 3. Dynamic Innovation Systems: What Is the Role of Services? 4. European Service Sectors 5. Indicators of Innovation Activities in Services 6. Organization and Innovation Strategy in Services 7. Beyond Technological Innovation: Trajectories and Varieties of Services Innovation 8. Supplier-User Interaction in Knowledge-Intensive Business Services: Types of Expertise and Modes of Organization 9. Innovation Agents and Technology Transfer 10. New Information Technology and Localized Technological Change in the Knowledge-Based Economy 11. Knowledge-Intensive Business Services and Productivity Growth: The Greek Evidence 12. Information and Technology Flows from the Service Sector: a UK-Japan Comparison, 13. The New Knowledge Infrastructure: The Role of Technology-Based Knowledge-Intensive Business Services in National Innovation Systems 14. Conclusions: Beyond the Services Economy

Mark Boden, Ian Miles

• 1. Introduction: Are Services Special? 2. Neo-Schumpeterian Perspectives on Innovation in Services 3. Dynamic Innovation Systems: What Is the Role of Services? 4. European Service Sectors 5. Indicators of Innovation Activities in Services 6. Organization and Innovation Strategy in Services 7. Beyond Technological Innovation: Trajectories and Varieties of Services Innovation 8. Supplier-User Interaction in Knowledge-Intensive Business Services: Types of Expertise and Modes of Organization 9. Innovation Agents and Technology Transfer 10. New Information Technology and Localized Technological Change in the Knowledge-Based Economy 11. Knowledge-Intensive Business Services and Productivity Growth: The Greek Evidence 12. Information and Technology Flows from the Service Sector: a UK-Japan Comparison, 13. The New Knowledge Infrastructure: The Role of Technology-Based Knowledge-Intensive Business Services in National Innovation Systems 14. Conclusions: Beyond the Services Economy