Service Opportunities for Electric Utilities: Creating Differentiated Products

Inbunden, Engelska, 1993

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This book brings together researchers and practitioners from academia, the utility industry, private and public organizations and regulatory agencies to address various challenges and opportunities related to product differentiation in the electric power industry. The book's objectives are to: review the state of the art in implementing reliability differentiated electric services; address the entire process for developing and implementing reliability differentiated product menus including research. design, marketing, implementation and evaluation; consider technical, economics, and regulatory barriers to implementing reliability differentiated product design; and to bring together a variety of theoretical and practical experience in electric power product differentiation.

Produktinformation

Utgivningsdatum1993-02-28
Mått155 x 235 x 24 mm
Vikt699 g
FormatInbunden
SpråkEngelska
SerieTopics in Regulatory Economics and Policy
Antal sidor330
Upplaga1993
FörlagKluwer Academic Publishers
ISBN9780792393191

Tillhör följande kategorier

I. Introduction.- Why Service Differentiation? Why Now?.- II. Theoretical Foundations for Service Design.- Priority Service Methods.- Real Time Pricing: Bringing Added Value to Utility Programs.- III. Understanding the Customer’s Needs.- Modeling Customer Preferences; Lessons From Existing Models and Data.- Introducing Market Focus into Rate Design.- What Can We Learn From Customer Surveys.- IV. Supply Side Considerations.- Technical Foundations for Pricing Systems Security.- Optimizing Demand Side Contributions to Power System Security.- Design and Management of Curtailable Electricity Service to Reduce Annual Peaks.- V. Role of Enabling Technologies.- Utility and Customer Communication, Computing and Control (UC-3C) Technologies.- Integrated Utility Communications and Distribution Automation; Building the Framework for Differentiated Products.- VI. Utility Experience with Product Differentiation.- Reliability Service Options at PG&E.- Making the Transition: Prerequisites to Product Differentiation.- Priority Service and Outage Costs in the Power Sector: The Taiwan Perspective.- VII. Experience from Other Industries.- Parcel/Message Delivery Services.- VIII. Regulatory Perspective.- Are Reliability-Differentiated Products Unduly Discriminatory?.