Grace Ngai is the current Head of the Service-Learning and Leadership Office at the Hong Kong Polytechnic University responsible for facilitating the offering of almost 70 subjects serving 4,000 students every year. She has been active in service-learning for over a decade, and her own computing service-learning subject has brought students on projects in Hong Kong, Cambodia, Myanmar, and Rwanda. Outside of service-learning, she is Associate Professor in the Department of Computing and continues to actively research in the area of human computer interaction. Her research interests are in the interaction of technology and human behavior, including human–computer interaction, natural language understanding, and computer science education. Because of her outstanding work in service-learning, she was awarded the University Grants Committee Teaching Award (UGC Teaching Award) in 2016, which is the most prestigious teaching award in the higher education sector in Hong Kong. Daniel Shek is Associate Vice President (Undergraduate Program), Chair Professor of Applied Social Sciences, and Li and Fung Professor in Service Leadership Education at The Hong Kong Polytechnic University. He is also Changjiang Scholar (Chiangjiang Chair Professor), Ministry of Education, P.R.C. He has developed two positive youth development (PYD) programs in Hong Kong (P.A.T.H.S. Project) and mainland China (Tin Ka Ping P.A.T.H.S. Project) and published extensively in PYD. He has also conducted many evaluation studies in service-learning. He has to date received two Gold Awards, one Silver Award and two Bronze Awards in the QS Reimagine Education Awards (which are commonly regarded as Oscars in Education) and the UGC Teaching Award in 2018 for his subjects on leadership development and service-learning.

• Introduction.- What matter in a quality service-learning course: A study on faculty members’ perception.- Faculty perceived impacts of the support from a centralized service-learning office.- Assessing Students in Academic Service-Learning: Faculty Experiences and Challenges.- How Hong Kong University Teachers Assess Students in Service-Learning: An Exploratory Study.- Promotion of teachers’ readiness for service-learning through a professional development course.- Conceptual Framework for Key Process Ingredients Salient for Effective Service-Learning.- Validating an Instrument for Measuring the Developmental Outcomes for Students Arising from Service-Learning.- Investigating Service-Learning Impacts on University Students’ Developmental Outcomes through a Control Group Study.- Service-Learning in the context of Business-Community-University Partnership: The Project WeCan in Hong Kong.- The impact of E-service-learning on Tui-na teaching in a Chinese Medicine course – from the perspectives of service-recipients and service-partner.- Action Research as a tool for faculty development in Service-Learning: The impact of action research on faculty's knowledge, skills and attitudes towards Service-Learning.- The Developmental Impacts of Interdisciplinary and Inter-institutional Service-Learning Collaboration.- Co-designing with people with special needs: An analysis from Contact Theory.- From industrial fermentation to life planning: The meaning of meaningful service in a biology service-learning course.- Assessing Community Impact after Service-Learning: A Conceptual Framework.- Promotion of Service-Learning in Hong Kong: Experiences Surrounding Collaboration among Higher Education Institutions.

Grace Ngai is the current Head of the Service-Learning and Leadership Office at the Hong Kong Polytechnic University responsible for facilitating the offering of almost 70 subjects serving 4,000 students every year. She has been active in service-learning for over a decade, and her own computing service-learning subject has brought students on projects in Hong Kong, Cambodia, Myanmar, and Rwanda. Outside of service-learning, she is Associate Professor in the Department of Computing and continues to actively research in the area of human computer interaction. Her research interests are in the interaction of technology and human behavior, including human–computer interaction, natural language understanding, and computer science education. Because of her outstanding work in service-learning, she was awarded the University Grants Committee Teaching Award (UGC Teaching Award) in 2016, which is the most prestigious teaching award in the higher education sector in Hong Kong. Daniel Shek is Associate Vice President (Undergraduate Program), Chair Professor of Applied Social Sciences, and Li and Fung Professor in Service Leadership Education at The Hong Kong Polytechnic University. He is also Changjiang Scholar (Chiangjiang Chair Professor), Ministry of Education, P.R.C. He has developed two positive youth development (PYD) programs in Hong Kong (P.A.T.H.S. Project) and mainland China (Tin Ka Ping P.A.T.H.S. Project) and published extensively in PYD. He has also conducted many evaluation studies in service-learning. He has to date received two Gold Awards, one Silver Award and two Bronze Awards in the QS Reimagine Education Awards (which are commonly regarded as Oscars in Education) and the UGC Teaching Award in 2018 for his subjects on leadership development and service-learning.

• Introduction.- What matter in a quality service-learning course: A study on faculty members’ perception.- Faculty perceived impacts of the support from a centralized service-learning office.- Assessing Students in Academic Service-Learning: Faculty Experiences and Challenges.- How Hong Kong University Teachers Assess Students in Service-Learning: An Exploratory Study.- Promotion of teachers’ readiness for service-learning through a professional development course.- Conceptual Framework for Key Process Ingredients Salient for Effective Service-Learning.- Validating an Instrument for Measuring the Developmental Outcomes for Students Arising from Service-Learning.- Investigating Service-Learning Impacts on University Students’ Developmental Outcomes through a Control Group Study.- Service-Learning in the context of Business-Community-University Partnership: The Project WeCan in Hong Kong.- The impact of E-service-learning on Tui-na teaching in a Chinese Medicine course – from the perspectives of service-recipients and service-partner.- Action Research as a tool for faculty development in Service-Learning: The impact of action research on faculty's knowledge, skills and attitudes towards Service-Learning.- The Developmental Impacts of Interdisciplinary and Inter-institutional Service-Learning Collaboration.- Co-designing with people with special needs: An analysis from Contact Theory.- From industrial fermentation to life planning: The meaning of meaningful service in a biology service-learning course.- Assessing Community Impact after Service-Learning: A Conceptual Framework.- Promotion of Service-Learning in Hong Kong: Experiences Surrounding Collaboration among Higher Education Institutions.

Grace Ngai is the current Head of the Service-Learning and Leadership Office at the Hong Kong Polytechnic University responsible for facilitating the offering of almost 70 subjects serving 4,000 students every year. She has been active in service-learning for over a decade, and her own computing service-learning subject has brought students on projects in Hong Kong, Cambodia, Myanmar, and Rwanda. Outside of service-learning, she is Associate Professor in the Department of Computing and continues to actively research in the area of human computer interaction. Her research interests are in the interaction of technology and human behavior, including human–computer interaction, natural language understanding, and computer science education. Because of her outstanding work in service-learning, she was awarded the University Grants Committee Teaching Award (UGC Teaching Award) in 2016, which is the most prestigious teaching award in the higher education sector in Hong Kong. Daniel Shek is Associate Vice President (Undergraduate Program), Chair Professor of Applied Social Sciences, and Li and Fung Professor in Service Leadership Education at The Hong Kong Polytechnic University. He is also Changjiang Scholar (Chiangjiang Chair Professor), Ministry of Education, P.R.C. He has developed two positive youth development (PYD) programs in Hong Kong (P.A.T.H.S. Project) and mainland China (Tin Ka Ping P.A.T.H.S. Project) and published extensively in PYD. He has also conducted many evaluation studies in service-learning. He has to date received two Gold Awards, one Silver Award and two Bronze Awards in the QS Reimagine Education Awards (which are commonly regarded as Oscars in Education) and the UGC Teaching Award in 2018 for his subjects on leadership development and service-learning.

• Introduction.- What matter in a quality service-learning course: A study on faculty members’ perception.- Faculty perceived impacts of the support from a centralized service-learning office.- Assessing Students in Academic Service-Learning: Faculty Experiences and Challenges.- How Hong Kong University Teachers Assess Students in Service-Learning: An Exploratory Study.- Promotion of teachers’ readiness for service-learning through a professional development course.- Conceptual Framework for Key Process Ingredients Salient for Effective Service-Learning.- Validating an Instrument for Measuring the Developmental Outcomes for Students Arising from Service-Learning.- Investigating Service-Learning Impacts on University Students’ Developmental Outcomes through a Control Group Study.- Service-Learning in the context of Business-Community-University Partnership: The Project WeCan in Hong Kong.- The impact of E-service-learning on Tui-na teaching in a Chinese Medicine course – from the perspectives of service-recipients and service-partner.- Action Research as a tool for faculty development in Service-Learning: The impact of action research on faculty's knowledge, skills and attitudes towards Service-Learning.- The Developmental Impacts of Interdisciplinary and Inter-institutional Service-Learning Collaboration.- Co-designing with people with special needs: An analysis from Contact Theory.- From industrial fermentation to life planning: The meaning of meaningful service in a biology service-learning course.- Assessing Community Impact after Service-Learning: A Conceptual Framework.- Promotion of Service-Learning in Hong Kong: Experiences Surrounding Collaboration among Higher Education Institutions.