Robotic Process Automation in Use

Mario Richard Smeets has been working as a management consultant for banks, insurance companies and financial service providers for many years. He is Partner and Managing Director of a European consultancy with a strong focus on business process automation.Ralf Jürgen Ostendorf has been teaching and researching financial management and strategic orientation for more than 25 years. He has been Professor of Finance and Business Management at the Niederrhein University of Applied Sciences since 2012.Andreas Freßmann has been working in banking for almost thirty years, mainly in a management role in the area of internal auditing. He is currently an authorized signatory and Head of Auditing at Volksbank Beckum-Lippstadt eG.

• ​Background and introduction.- RPA as a tool for the strategic positioning of banks in competition.- RPA from the perspective of auditing.- RPA governance to ensure low-risk RPA deployment.