Lorenzo Castellani is Research and Teaching Assistant at LUISS Guido Carli in Rome. He was previously visiting scholar at King’s College London, visiting fellow at the Open University, and studied at IMT Institute for Advanced Studies, Lucca.

• Chapter One. The Civil Service: Definition, Organization, and Historical Background.- Chapter Two. The Rise of Managerialism in the Civil Service. The Thatcher Years.- Chapter Three. Focus on Policy Implementation, Consumer Service, and Marketisation: Civil Service Reform in the Major Government (1990–1997).- Chapter Four. 1997–2007: Coordination, Consolidation, and Delivery in Blair’s Government.- Chapter Five. Management and Tradition in the British Civil Ser-vice: Assessing Institutional Development. Issues and Conclusions.- Conclusions: The Rise of Managerial Bureaucracy.

Lorenzo Castellani is Research and Teaching Assistant at LUISS Guido Carli in Rome. He was previously visiting scholar at King’s College London, visiting fellow at the Open University, and studied at IMT Institute for Advanced Studies, Lucca.

• Chapter One. The Civil Service: Definition, Organization, and Historical Background.- Chapter Two. The Rise of Managerialism in the Civil Service. The Thatcher Years.- Chapter Three. Focus on Policy Implementation, Consumer Service, and Marketisation: Civil Service Reform in the Major Government (1990–1997).- Chapter Four. 1997–2007: Coordination, Consolidation, and Delivery in Blair’s Government.- Chapter Five. Management and Tradition in the British Civil Ser-vice: Assessing Institutional Development. Issues and Conclusions.- Conclusions: The Rise of Managerial Bureaucracy.

Lorenzo Castellani is Research and Teaching Assistant at LUISS Guido Carli in Rome. He was previously visiting scholar at King’s College London, visiting fellow at the Open University, and studied at IMT Institute for Advanced Studies, Lucca.

• Chapter One. The Civil Service: Definition, Organization, and Historical Background.- Chapter Two. The Rise of Managerialism in the Civil Service. The Thatcher Years.- Chapter Three. Focus on Policy Implementation, Consumer Service, and Marketisation: Civil Service Reform in the Major Government (1990–1997).- Chapter Four. 1997–2007: Coordination, Consolidation, and Delivery in Blair’s Government.- Chapter Five. Management and Tradition in the British Civil Ser-vice: Assessing Institutional Development. Issues and Conclusions.- Conclusions: The Rise of Managerial Bureaucracy.