'This book provides insight into the ongoing controversies revolving around employee empowerment and workplace innovation, it discusses common tensions between confident rhetoric and daily realities, and it provides an in-depth analysis of employee interpretations and reactions, the culture and structure of struggle and management, and much more. College-level audiences will find this no casual read, but an in-depth survey that covers all the basic conflicts of politics and rhetoric with an analysis of how it operates in the workplace.'--Midwest Book Review