'This is a book that can be turned to time and time again. It should, and probably will, end up on the shelf of everyone who is developing and managing e-learning and wondering how to get more out of the available resources and reconstitute their parts into new wholes.' - Colin Latchem, British Journal of Educational Technology'This is essential reading for all those involved in the development or management of e-learning .' - Professor Heather Eggins, Director, UK Society for Research into Higher Education