Researching Discourse in Business Genres

Paul Gillaerts is Professor at the Department of Applied Language Studies at Lessius Antwerp.Elizabeth de Groot is Assistant Professor in the Department of Business Communication Studies at Radboud University Nijmegen.Sylvain Dieltjens is Assistant Professor at the Department of Applied Language Studies at Lessius Antwerp.Paul Heynderickx is Assistant Professor at the Department of Applied Language Studies at Lessius Antwerp.Geert Jacobs is Associate Professor at the Department of Linguistics at Ghent University.

• Contents: Paul Gillaerts/Elizabeth de Groot/Sylvain Dieltjens/Priscilla Heynderickx/Geert Jacobs: Researching Discourse in Business Genres: Cases and Corpora – Paul Gillaerts: Email Use in a Belgian Company: Looking for the Hybridity of the Genre – Nadine Van den Eynden Morpeth: Politeness and Gender in Belgian Organisational Emails – Stephen Bremner: Working with Genre Systems: Accommodating Multiple Interests in the Construction of Organisational Texts – Berna Hendriks/Margot van Mulken: Dear Worker: A Corpus Analysis of Internal CEO Letters – Birgitte Norlyk: Genres at the Top: Leadership, Management and Genre – Janet Bowker: From ‘Communities of Practice’ to ‘Communities of Learning’: Interdiscursivity in Changing Corporate Priorities – Elizabeth de Groot: Who’s to Blame? Attribution in English Earnings Press Releases Originating in the Netherlands, the United States and Russia – Belinda Crawford Camiciottoli: Downplaying the Downturn: A Critical Analysis of Interdiscursivity in Earnings Calls – Heidi Verplaetse/Birgitta Meex: German and English Corporate Mission Statements as Hybrid Internal/External Communication: Expressions of Competence and HR Competencies.

«The findings drawn from this volume are valuable to both scholars and businessmen interested in becoming more knowledgeable about communication strategies in the workplace among co-workers and also between management and employees. It is also useful to teaching practitioners to make their teaching more comprehensive by providing guidelines for other genres not frequently included in their teaching curricula. This collection represents therefore a commendable effort that has been carried out and it deserves to be praised and recommended.» (Carmen Piqué-Noguera, Ibérica 26, 2013)