Research Handbook on Organizational Control

Edited by Laura B. Cardinal, SmartState Endowed Chair and Innovation + Commercialization Center Director, Darla Moore School of Business, University of South Carolina, USA, Markus Kreutzer, Professor of Strategic and International Management, EBS Business School, EBS Universität für Wirtschaft und Recht, Germany and C. Chet Miller, C.T. Bauer Professor of Organizational Studies, Bauer College of Business, University of Houston, USA

• ContentsPreface xixPART I INTRODUCTION1 Organizational control in and around organizations: an introduction to the Research Handbook on Organizational Control 2Laura B. Cardinal, Markus Kreutzer and C. Chet MillerPART II EVOLVING DYNAMICS OF ORGANIZATIONAL CONTROL: TRUST, TECHNOLOGY, AND STRATEGIC LEADERSHIP2 The control-trust literature: beyond the micro-macro faultline 19Christopher P. Long, Fabrice Lumineau and Sim B. Sitkin3 Grabbing the wheel: information availability and shared responsibility in decisions to control in trust relationships 38Gary A. Ballinger, F. David Schoorman and Kinshuk Sharma4 Crossing the borders of normality: how and why supervisory control actions engender distrust and loss of control effectiveness 54Katinka Bijlsma-Frankema, Susanne Täuber, Evelien Croonen and Joost van de Brake5 Sensing and organizational control 73Shiko M. Ben-Menahem6 Strategic levers: the impact of board-controlled CEO succession planning processes on organizational outcomes 87Anthony J. Nyberg, Patrick M. Wright and Ipsu Khadka7 Culture and control: building stories to align a firm’s strategies and culture 109Jay B. Barney, Manoel Amorim and Carlos JúlioPART III ALGORITHMIC CONTROL8 Algorithmic control in platform and non-platform work contexts: structural differences and wicked control problems 124Martin Wiener, W. Alec Cram and Alexander Benlian9 Beyond humans: exploring algorithmic control in 21st-century organizations 139Jorge Walter and Markus Kreutzer10 Designing control systems: from Weber to platform organizations and artificial intelligence 163Richard M. Burton, Børge Obel and Dorthe Døjbak Håkonsson11 So test, therefore, who joins forever – deciphering consistency of datafication technology, leadership, and institutional logic configurations for meeting 21st-century challenges 183Simon Schafheitle and Antoinette Weibel12 Configurations of internal and external control in police organizations adopting predictive policing technology 201Henrik Dosdall and Stefanie Büchner13 Trust, organizational control, and the emergence of collective human capital resources: the impact of AI 216M. Audrey Korsgaard, Yoojin Jeong and Robert E. PloyhartPART IV INTEGRATING INFORMATION PROCESSING, CREATIVITY, R&D, AND AUTONOMY IN ORGANIZATIONAL CONTROL PERSPECTIVES14 An information-processing perspective of organizational controls 236Mona V. Makhija15 The control of organizational creativity 252Isabella Grabner and Gerhard Speckbacher16 Control dynamics for R&D units in the MNC: from local to global innovation 268Kazuhiro Asakawa, Björn Ambos and Tina C. Ambos17 Control and autonomy in management and organizations research 287Vanessa M. Conzon and Poonam H. ZantyePART V INTER-ORGANIZATIONAL CONTROL—ALLIANCES, DIGITAL PLATFORMS, AND ECOSYSTEMS18 William Ouchi and the shift from control to governance in the study of inter-organizational relationships 307William S. Hesterly19 Control in digital platforms 314Christoph Lechner and Alexander Göritz20 Control in ecosystems: an evolutionary perspective 330Stefano Brusoni and Anja Schulze21 Human resource controls within a workforce ecosystem 347Scott A. Snell, Shad S. Morris and Kirsi JarvisPART VI ACCOUNTING AND PERFORMANCE MANAGEMENT SYSTEMS22 Configuring performance measurement systems for organizational innovation 370David S. Bedford23 Accounting-based perspectives on performance management 391Ralph W. Adler24 Sharing insights across disciplines: leveraging research from the management accounting literature on the levers of control 410Lucia Bellora-Bienengräber, Roland F. Speklé and Sally K. WidenerPART VII SUSTAINABILITY AND RELIABILITY – EXPANDING THE BOUNDARIES OF CONTROL25 Expanding conceptualizations of sustainability control – moving beyond managerial design for improving sustainable workplace behaviors and performance 428Leanne Johnstone, Peter Beusch and Jonas Gerdin26 Organizational control for catastrophic risk mitigation and organizational reliability 448Peter M. Madsen

‘Organizational control used to be simple, straightforward, and hierarchical. But that has changed, as Cardinal, Kreutzer, and Miller make clear. Drawing together wide-ranging scholarly perspectives, their rigorous yet accessible volume offers fresh insights on organizational control that bridge micro and macro perspectives and integrate digital-age realities. A significant, overdue contribution.’