Remote Consultation in Primary Care

Jacopo Demurtas, MD, MEd, PhD, is a family physician working in the rural setting of Capalbio, located in the southern region of Tuscany.His research interests focus on the application of digital technologies in primary systems, with a particular emphasis on implementing computerized decision support systems and developing mobile applications to enhance patient self-management.A teacher of remote triage and consultation,  he is coordinator of the Family Medicine Specialty Training in Siena.

• The paradigm shift of remote consultation.- Epidemiology of telephone and remote consultation.- Remote healthcare around the world.- Legal issues and concerns.- Remote consultations: introduction.- Communication setting and skills on the telephone.- Communication setting skills on Video.- Consultation structure and models.- The essential questions.- Considering the patient’s perspective.- Data gathering on the telephone.- Effective safety netting.- The management plan and ending the call.- Rashes.- Cardiovascular.- Respiratory, including dyspnea.- Neurology.- Paediatrics.- Older patients.- Emergencies.- Asynchronous consultations.- Virtual reality in medicine.- Clinical Decision Support Softwares.- Novel technologies.