Geoffrey Yeo is an Honorary Senior Research Fellow in the Department of Information Studies at University College London. His previous work for Facet includes Managing Records: A handbook of principles and practice (with Elizabeth Shepherd, 2003), and Managing Records in Global Financial Markets (with Lynn Coleman, Victoria Lemieux and Rod Stone, 2011).

• Introduction Concepts of information, data and records Background to the book Structure and content Acknowledgements 1. The making and keeping of records: a brief historical overview Record-making and record-keeping over 10,000 years Records, memory and evidence Repositories and their curators Archivists and the emergence of records management 2. Thinking about records and archives; the transition to the digital Fixity and fluidity in the digital domain Adventures over time Record aggregations Archival mind-sets Information: a fifth paradigm? 3. Archivists, records managers and the rise of informationAccentuating information in contemporary culture Records management and information governance Information and archives Making connections between records and information: diverse views Managing information ‘as a record’ 4. Finding a way through the hall of mirrors: concepts of informationInformation and its reification Records management and new concepts of information Information as content or information as affordance? Dissent and debate 5. Records and dataThe ‘datafication’ of records Further perspectives on data and record-keeping Data and information: some conflicting views Factuality Contested concepts 6. Representation, performativity and social action: why records are not (just) informationRepresentations Speech acts Propositions and performativity Data, computers and the making of speech acts Metadata Doing things with records From speech acts to social acts The ‘information potentials’ of records Information, evidence and other affordances 7. Managing information or managing records?Conceptions and practices of ‘information management’: information as proposition Information management and records management: two peas from different pods? Making use of records despite their imperfections Knowing ‘what was said’ Characteristics of records and information ‘Authoritative’ records and the scope of record-keeping Concluding thoughts: record-keeping present and futureThe digital deluge Records in an information culture

'Yeo crafts a comprehensive guide to record management in the modern digital and data-driven world, focusing on record-keeping practices ... and how they are changing...Records, Information and Data is the product of extensive research: each chapter includes endnotes and references. Recommended for undergraduates and graduate students interested in records or information management.'​- K. J. Whitehair, independent scholar, CHOICE