Reading the Room

David Kantor, Ph.D., is a systems psychologist, organizational consultant, and clinical researcher. Kantor was formerly the head of Monitor Kantor Enterprises (MKE), a business unit of Monitor Group. Kantor has been a professor at Harvard University, Harvard University Medical School, and Tufts University Medical School. He also founded and served as director of the Kantor Family Institute, a postgraduate training center in Boston, and The Kantor Institute, a training center for consultants, coaches, and leaders.

• Preface ix  One Reading the Room: Introduction and Framework 1Part One A Complete Language for Understanding Leader Behavior 21Two Level I: Action Stances: The Four-Player Model 23Three Level II: Domains of Communication: Affect, Power, and Meaning 49Four Level III: Systems in Control of Speech 79Five The Behavioral Profile: A Synthesis of Levels I, II, and III 109Part Two Identity and Leader Behavior in High Stakes 125Six Level IV: Stories, Identity, and Structured Behavior 127Seven Narrative Purpose 151Eight Leader Behavior in High-Stakes Situations 167Nine The Heroic Leader in Crisis 193Ten Sources and Signs of Moral Corruption in Leaders 231Part Three Models and the Ultimate Leader 263ELEVEN From Personal Model to Leadership Model 265TWELVE Building a Leadership Model 281THIRTEEN A Model for Living 315FOURTEEN Beyond the Behavioral Profile 339FIFTEEN A Structural Dynamics Analysis of Barack Obama 361AFTERWORD Where Structural Dynamics Goes from Here 385Notes 387Acknowledgments 399About the Author 401Index 403