Quicksilver Companies

ALAN GRIFFITHS is managing partner of e-communications, the online consultancy division of Chime plc. Before this, as Head of Multimedia he created the BBC News' online site. He was Editor of Business Programmes for BBC News for five years, writing and creating television and radio programmes about business. He has appeared many times on radio and television. Among is clients are BP Amoco, e-loan, DLJ Direct, Philips Electronics, The Financial Times, City and Guilds, The Government of Malta, JCB and SkyDigital.

• The Battle for the Online Consumer How Online has Changed the Way in Which Business Competes The Battle for the Online Consumer - and How to Win it Online Business Checks Timing Place Team Presenting Your Strategy Exploiting the Eighty Per Cent Fulfilling the Expectations of the Online Consumer Reasons Online Businesses don't Make it The Next wave of Online Businesses: What Successful e-businesses Will Look Like and Where They Will Be Using Competitive Advantage to Make Money

'Quicksilver Companies is a real eye-opener and an essential primer for internet companies trying to avoid the financial quicksand which could lie ahead.' - Chris Cramer, Vice President, CNN International 'As the internet advertising business recovers from catching a cold, Quicksilver Companies is a highly readable, yet insightful work that is well grounded in robust strategic thinking, and will prove valuable to new and old media companies.' - Paul Robinson, Senior Vice President, Walt Disney Television International 'A useful review of the pitfalls and pratfalls of the first dot com era with sound recommendations for how to avoid them in the future!' - Professor John Quelch, Dean of London Business School