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Designed as an introduction and reference source to the field of quality control management, this guide explores such key concepts as customer care, risk minimization, quality-related costs, best-practice benchmaking, robust design and six-sigma manufacturing.
- Format: Pocket/Paperback
- ISBN: 9780412467905
- Språk: Engelska
- Antal sidor: 368
- Utgivningsdatum: 1993-01-01
- Förlag: Chapman And Hall