Qualitative Research for the Information Professional

Dr G. E.Gorman BA MDiv STB GradDipLib MA ThD FCLIP FRSA is Professor of Library and Information Management at the School of Information Management, Victoria University of Wellington, New Zealand. Peter Clayton BA DipLib GradDipArts InfStudies MA PhD AALIA AFAIM MACE is Associate Professor in Information Management and Program Director for Information Studies at the University of Canberra, Australia.

• 1. The nature of qualitative research 2. Evaluating qualitative research 3. Qualitative research design in information organizations 4. Case studies in information organizations 5. Laying the foundations for fieldwork 6. Beginning fieldwork 7. Observation 8. Interviewing 9. Group discussion techniques 10. Historical investigation - Sydney J. Shep 11. Recording fieldwork data 12. Analysing qualitative data from information organizations 13. Writing qualitative research reports 14. Human resources in knowledge management: a case study 15. Select bibliography - Adela Clayton

"All the chapters in the book are not only well-written, they also are well integrated and the reader is taken from one aspect of qualitative research discussed in one chapter to the next topic discussed in the following chapter. Each chapter begins with a set of review questions and ends with a set of questions that lead to the following chapter. A number of scenarios have been used to illustrate the theme and the topics discussed in the chapters. The book is intended for the information professionals – students as well as practitioners – and aims to provide a practical guide to qualitative research in an information environment. The second edition has definitely succeeded in reaching its objective, and this book should be read by every information professional who has any interests in information science research." - Online Information Review