• 1. Publishing, Reviews and the Reference Process Bill Katz 2. Evaluation Reference Books in Theory and Practice Norman Stevens 3. The Reference Reviewer's Responsibilities James Rettig 4. How to Be a Book Critic: A Guide for Librarians Richard Grefrath 5. Dear Encyclopedia Critic Ken Kister 6. Evaluation of Reference Sources Published or to Be Published Jovian Lang 7. Reference Book Reviewing Tools: How Well Do They Do the Job? James H. Sweetland 8. Book Reviewing in Sociology Sharon Quist 9. Publication of Reference Tools for Special Collections Daniel Traister 10. New Reference Sources on Women: An Analysis and Proposal Helen B. Josephine and Deborah K. Blouin 11. Communication Between Publishers and Librarians: Cooperation or Conflict? Martin Grayson and Carol Stuckhardt 12. The Buzz Industry and the Book Industry Fred Ruffner 13. On the Writing of Reference Books: Real and Ideal; In Which the Author Discourses on Motivation, Process, Publication, Reviews and Rewards Marda Woodbury 14. Reference Books From a Scholarly Publisher Marilyn Brownstein, Nora Kisch and Mary S. Ive 15. From Book Idea to Contract: Writing Reference and Professional Books Pat Schuman 16. Who Are the Whos: The Uses of Bibliographical Reference Sources for Social Demography Adele Hast 17. Small Press Reference Books Kay Ann Cassell 18. Major Business Reference Works Thomas P. Slavens 19. Publishing Reference Works in the Electronic Age: Information Delivery Through Multiple Channels Phyllis B. Steckler 20. Online Searching: Reference Librarians and Reference Publishers Meet the Challenge Together Jon Clayborne 21. Old Books: New Technologies Davie Biesel 22. The Medium Must Match the Message Kathy Niemeier 23. Ready Reference Using Online Databases Barbara E. Anderson 24. The Reference Services From Mead Data Central: Combining Index Terms and Free Text Searching for Saturation Retrieval Sharon K. Peake 25. Optical Disk: The Electronic Library Arrives Sandra Sinsel Leach 26. Online Services at the Reference Desk: New Technologies vs. Old Problems Mary Boulanger 27. Keeping the Lid On: Approaches to the Control of Costs in Reference Book Purchasing in an Academic Library Heather S. Miller 28. Reference Publishing and Changing Distribution Techniques Sharon C. Bonk 29. The Effect of Publishing Policies on Reference Service in the Large Academic Library Constance A. Fairchild 30. What is Reference Publishing? A Dialogue Robert Franklin

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