'This is a refreshing and contemporary text: it discusses current public services in the light of major recent developments (after the financial crisis), is broadly embedded in the academic and social science literatures and covers a lot of ground well. I found it an intelligent and illuminating discussion of the current state of play in public services management' - Ewan Ferlie, Professor of Public Services Management, Department of Management, King's College London, UK 'Ian Greener is to be congratulated for providing a clear, critical and up to date account of the problems faced by today's public managers. The recent edition of his book not only builds on the strength of the earlier work, but also expands significantly on its analysis of the challenges created by the current climate of austerity. I recommend this book without hesitation.' - Matthias Beck, Professor of Management, Queen's University Management School, Queen's University Belfast, UK Reviews of first edition: '...this is a very valuable book. Ian Greener has tackled the difficult task of writing a text on public management which is both accessible and critical and he has succeeded admirably.' - The Journal of Social Policy 'Greener's book will be invaluable reading for anyone seeking a grounding in the key ideas and issues concerning public management, whether they are a researcher, student, or a manager in a public sector organization'. - Management Learning
