Public Administration

Marc Holzer (PhD, University of Michigan) is Distinguished Professor at the Institute for Public Service, Suffolk University, Boston. He was previously University Professor and Founding Dean at the School of Public Affairs and Administration, Rutgers University. Professor Holzer is extensively published, is a Past President of the American Society for Public Administration and is a Fellow of the National Academy of Public Administration.Richard W. Schwester (PhD, Rutgers University) is Associate Professor of Public Management at John Jay College of Criminal Justice (CUNY). His research centers on the use of technology in government, inter-local shared services, and police and emergency service delivery models. Professor Schwester is editor of the Handbook of Critical Incident Analysis, co-author of Public Administration in a Globalized World, and author of Teaching Research Methods in Public Administration.

• Section I: FOUNDATIONS OF PUBLIC ADMINISTRATION 1 What Public Administration Entails 2 Organizational Theory and Management 3 Politics and Public Administration 4 Intergovernmental Relations 5 Ethics and Public Administration Section II: MANAGING PEOPLE AND ADMINISTERING PUBLIC SERVICES 6 Managing Human Resources 7 Public Decision-Making 8 Public-Sector Leadership 9 Public Budgeting and Finance Section III: IMPROVING THE EFFICIENCY AND EFFICACY OF PUBLIC ORGANIZATIONS 10 Public Performance 11 Program and Policy Assessment 12 Existing Data, Big Data, and Analyzing Data 13 Technology and Public Administration 14 The Future of Public Administration

"A truly outstanding guide for the study and practice of public administration—and a most excellent resource for training future civil servants at all levels of jurisdiction. This is a must read for a comprehensive introduction to the field."Stephanie P. Newbold, Rutgers University—Newark, USA"Holzer and Schwester have done a marvelous job updating an already superb introductory public administration text. The book was already unique in its use of visualization to home in on the concepts and key themes encompassing the practice and theory of public administration. This edition continues the tradition, providing inspiration for public service and building the skills of would-be public servants in a manner accessible to a wide audience. The text also includes cutting-edge practices and theories, making it relevant and relatable to students. In this new edition, the authors masterfully weave the Covid-19 pandemic response into several themes to illustrate the many aspects and dimensions of public administration required to address this crisis and their applicability to future events. Bravo!"Patria de Lancer Julnes, University of New Mexico, USA; President, American Society for Public Administration (ASPA)"This latest edition of Public Administration represents a timely update to an already comprehensive book. Its strength lies in its ability to elucidate the intricate context and fundamental concepts of public administration while skillfully illustrating real-world practices. It expertly crafts a framework that allows readers to grasp the profound impact of public administration on our society. A great textbook for students and instructors."Elaine Yi Lu, John Jay College of Criminal Justice, City University of New York, USA