Foster, Joan

• Foreword -- Introduction -- Why a Managed Counselling Service? -- Back to Basics -- Making it Happen! -- Designing a Managed Service: Structural Aspects -- Clinical Aspects of Managed Service Design -- Training and Development -- Implications of the Managed Service Model -- Appendices -- Choosing and using the CORE system -- Outline Service Specification – Counselling Services Contents -- Counselling Information Leaflet -- Notes and confidentiality -- Opt-in Letter and Form -- Standard Paperwork