Projects Without Boundaries

RUSS J. MARTINELLI has managed virtual projects at Intel, Loral, and Lockheed Martin. He is the author of multiple books on program and project management, and provides training and consulting for both profit and non-profit companies. JAMES M. WADDELL is an independent consultant who has held a variety of management positions in the high-tech and energy industries. He is also a co-founder of the Program Management Academy and the author of multiple program and project management books. TIM J. RAHSCHULTE, PHD, is the chief learning officer at Evanta and professor of business at George Fox University. His experience has been in management consulting and venture funded new product development with the focus on leading organizational change and workforce development.

• Preface viiAcknowledgments ixI Introduction 11 Working in a Virtual World 3Forces Driving Virtual Transformation 5Rise of Virtual Organizations and Projects 9Virtual Projects Are Different 10Transitioning to the Virtual World 18Assessing the Virtual Project Manager 19Notes 22II Planning the Virtual Project, Building the Virtual Team 232 Planning the Virtual Project 25Planning a Virtual Project 26Establishing Project Alignment 31Architecting the Virtual Project 36Understanding the Complexity of Virtual Projects 37With Complexity Comes Risk 41Planning Virtual Communication 43Assessing Virtual Project Planning 45Notes 483 Building a High-performance Virtual Team 49Virtual Project Team Types 50Differentiating High-Performance 55Building a High-Performance Virtual Project Team 56Assessing Virtual Project Team Members 68Notes 69III Managing Project Execution, Leading the Virtual Team 714 Executing the Virtual Project 73Managing Assumptions 75Hyper-vigilant Governance 76Managing Outsourced Project Work 84Managing Change 85Integrating Distributed Work 87People Side of Project Execution 89Influencing Virtual Stakeholders 92Assessing Virtual Project Execution 99Notes 1015 Leading the Virtual Project Team 103Be the Project Compass 104Be the Team Conductor 105Be the Champion 106Recognizing the Virtual Team 115Leverage Your Leadership Style 117Adding “E” to Leadership 119Becoming an Effective Virtual Team Leader 120Assessing Virtual Team Performance 120Notes 1226 Empowering the Project Network 125Centralize First 125Empowering by Decentralizing 133Centralized/Decentralized Project Construct 148Assessing Virtual Team Collaboration 149Notes 151IV Organizational Considerations 1537 Leading a Multicultural Virtual Team 155Putting Culture in Context 156Cultural Intelligence 157Challenges of Multicultural Virtual Project Teams 157Cultural Factors 158Creating a Cultural Strategy 165Converging Company and Country Culture 169Assessing Cross-Cultural Awareness 171Notes 1738 Using Technology to Communicate and Collaborate 175Role of Technology 176Using Technology to Communicate 176Using Technology to Collaborate 179Technology Options for the Virtual Project 180No Shortage of Options 194Technology Selection 194Increasing Technology Usage 197Notes 1979 Sustaining Virtual Project Success 199Changing Organizational and Team Structures 200Modifying the Project Execution Model 203Changing Behavior by Changing Rewards 205Promoting Cultural Awareness 206Developing Virtual Project Managers 208Virtual Project Management Journey 219Notes 219Appendix Virtual Project Readiness Assessment 221Index 227

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