Procuring Complex Performance

Nigel Caldwell is a Research Fellow at the University of Bath School of Management. His research examines contracting for complex bundles of products and services, the risks inherent in such complex performance and the optimum incentives for such contracts. Nigel is an Associate Editor of the Journal of Purchasing & Supply Management. Mickey Howard is Associate Professor in Supply Chain Management at the University of Exeter Business School. His research examines innovation and supply management across sectors including automotive, aerospace, marine, telecoms and IT systems. He regularly publishes in the International Journal of Operations & Production Management and Supply Chain Management: An International Journal.

• Introduction. Procuring Complex Performance: Studies of Innovation in Product-Service Management Mickey Howard and Nigel Caldwell Part 1: Conceptual Underpinnings 1. Contracts, Relationships and Integration: Towards a Model of the Procurement of Complex Performance Michael Lewis and Jens Roehrich 2. Commissions and Concessions: A Brief History of Contracting for Complexity in the Public Sector Gary L. Sturgess 3. Contracts and Incentives in the Construction Sector Will Hughes, Wisdom Kwawu and Jan-Bertram Hillig 4. Complex Performance, Process Modularity and the Spatial Configuration of Production Luis Araujo and Martin Spring Part 2: Application and Cases 5. Business Models for Complex Performance: Procuring Aerospace Engineering Design Services Martin Spring and Katy Mason 6. Learning to Procure Complex Performance: A Comparative Study of Highways Agencies in the UK and Netherlands Andreas Hartmann, Andrew Davies and Lars Frederiksen 7. Supply Management in Naval Defence: The Case for PCP Mickey Howard and Joe Miemczyk 8. Delivering Innovation in Hospital Design: Finance, Contracts and the Institutional Context James Barlow et. al. 9. Learning to Deliver a Mega Project: The Case of Heathrow Terminal 5. Tim Brady and Andrew Davies Part 3: Lessons and Implications 10. Product-Service Innovation: Reframing the Buyer-Customer Landscape John Bessant, Mickey Howard and Nigel Caldwell 11. Lessons in Procuring Complex Services Wendy van der Valk and Finn Wynstra 12. Conclusions and Commentary Nigel Caldwell and Mickey Howard

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