Nadja Damij is an Associate Professor of Management Information Systems at Faculty of Information Studies in Slovenia. She teaches courses in process management, knowledge management, project management, electronic commerce, and information systems auditing. Her research interests include process management, e-commerce, project management, and knowledge management. She is currently the vice-dean for research at the faculty. Talib Damij is a Professor of Management Information Systems at the Faculty of Economics, University of Ljubljana, Slovenia. He teaches courses in process management, project management, information systems development, and programming. His research interests include process management, information systems development methodologies, project management, and knowledge management.

• Business Process.- Business Process Modeling.- Business Process Approaches.- Process Analysis.- Knowledge Management.- Simulation.- Data Modeling.- Phase 1: Process Identification.- Phase 2: Process Modeling.- Phase 3: Process Improvement and Innovation.- Phase 4: System Development.- Phase 5: Maintenance.- Case Study.- Phase 4: Systems Development.

Nadja Damij is an Associate Professor of Management Information Systems at Faculty of Information Studies in Slovenia. She teaches courses in process management, knowledge management, project management, electronic commerce, and information systems auditing. Her research interests include process management, e-commerce, project management, and knowledge management. She is currently the vice-dean for research at the faculty. Talib Damij is a Professor of Management Information Systems at the Faculty of Economics, University of Ljubljana, Slovenia. He teaches courses in process management, project management, information systems development, and programming. His research interests include process management, information systems development methodologies, project management, and knowledge management.

• Business Process.- Business Process Modeling.- Business Process Approaches.- Process Analysis.- Knowledge Management.- Simulation.- Data Modeling.- Phase 1: Process Identification.- Phase 2: Process Modeling.- Phase 3: Process Improvement and Innovation.- Phase 4: System Development.- Phase 5: Maintenance.- Case Study.- Phase 4: Systems Development.

Nadja Damij is an Associate Professor of Management Information Systems at Faculty of Information Studies in Slovenia. She teaches courses in process management, knowledge management, project management, electronic commerce, and information systems auditing. Her research interests include process management, e-commerce, project management, and knowledge management. She is currently the vice-dean for research at the faculty. Talib Damij is a Professor of Management Information Systems at the Faculty of Economics, University of Ljubljana, Slovenia. He teaches courses in process management, project management, information systems development, and programming. His research interests include process management, information systems development methodologies, project management, and knowledge management.

• Business Process.- Business Process Modeling.- Business Process Approaches.- Process Analysis.- Knowledge Management.- Simulation.- Data Modeling.- Phase 1: Process Identification.- Phase 2: Process Modeling.- Phase 3: Process Improvement and Innovation.- Phase 4: System Development.- Phase 5: Maintenance.- Case Study.- Phase 4: Systems Development.