Practicing Organization Development

THE EDITORS WILLIAM J. ROTHWELL is president of Rothwell & Associates and professor of Workforce Education and Development at the Pennsylvania State University, University Park campus. He is author, editor, or co-editor of more than 91 books and 250 articles, including the bestselling Mastering the Instructional Design Process from Pfeiffer. JACQUELINE M. STAVROS is a professor at the College of Management at Lawrence Technological University. She is a global speaker and co-author of 5 books, 16 book chapters, and more than 40 articles in Appreciative Inquiry, Sustainability, and SOAR, Thin Book of SOAR: Building Strengths-based Strategy. ROLAND L. SULLIVAN is founder of Sullivan Transformation Agents. He has taught OD in 22 universities. For more than 50 years, he has facilitated change journeys in 44 countries in every major industry. He is known for Whole System Transformation™.

• List of Figures, Tables, and Exhibits xiiiAcknowledgments xviiForeword by Louis Carter xixIntroduction: Getting the Most from This Book 1PART ONE: FOUNDATIONS 91. Organization Development, Transformation, and Change 11William J. Rothwell, Jacqueline M. Stavros, and Roland L. Sullivan2. The Origins of Organization Development 26John J. Scherer, Billie Alban, and Marvin Weisbord3. Change Process and Models 42William J. Rothwell, Roland L. Sullivan, Taesung Kim, Jong Gyu Park, and Wesley E. Donahue4. Organization Development and Transformation: What It Takes 60Linda Ackerman Anderson5. Transformational Leadership Development 78Jacqueline M. Stavros and Jane Seiling6. Appreciative Inquiry: Organization Development and the Strengths Revolution 96Jacqueline M. Stavros, Lindsey N. Godwin, and David L. Cooperrider7. Competencies for Success 117Steve H. Cady and Zachary D. ShoupPART TWO: ORGANIZATION DEVELOPMENT PROCESS TO GUIDE TRANSFORMATION AND CHANGE 1358. Entry: Marketing and Positioning Organization Development 137Alan Weiss9. Front-End Work: Engaging the Client System 154David W. Jamieson and Rachael L. Narel10. Launch: Assessment, Action Planning, and Implementation 173D. D. Warrick11. Evaluating Organizational Transformation: A Situational Approach 195Steve H. Cady and Sheryl A. Milz12. Measurement to Determine the Return on Change Management 211Tim Creasey and D. Scott Ross13. Closure: Mobilizing Energy to Sustain an Agile Organization 220Ann M. Van Eron and W. Warner Burke14. Taking Culture Seriously in Organization Development 233Edgar ScheinPART THREE: LEVELS AND TYPES OF CHANGE 24515. Individual Development in Organization Development: Making Change Stick 247Marshall Goldsmith 16. Leading Innovative Teams 257Jeffrey H. Dyer and W. Gibb Dyer17. Transformation and Change in Large Systems 270Thomas G. Cummings and Ann E. Feyerherm18. SOAR: Building Strategic Capacity 285Jacqueline M. Stavros and Patricia MalonePART FOUR: SPECIAL ISSUES IN ORGANIZATION DEVELOPMENT, TRANSFORMATION, AND CHANGE 30319. Sustainability and Transformational Work: What Should Business Do? 305Nadya Zhexembayeva20. Organization Design that Transforms 313Amy Kates21. Mergers and Acquisitions: Still Crazy After All These Years 321Mitchell Lee Marks and Philip H. Mirvis22. Exploring the Relationship between Organization Development and Change Management 330Tim Creasey, David W. Jamieson, William J. Rothwell, and Gail Severini23. Positive Organizational Change: What the Field of Positive Organizational Scholarship Offers to Organization Development Practitioners 338Kim Cameron and Jon McNaughtan24. Positive Organizational Ethics: Adult Moral Development in the Workplace 348Leslie E. Sekerka25. The Classic T-Group 357Matt Minahan and Robert Crosby26. Leveraging Diversity and Inclusion for Performance 366Judith H. Katz and Frederick A. Miller27. The Global Organization Development Professional 376Therese F. Yaeger and Peter F. Sorensen28. The Convergence of Organization Development and Human Resource Management 384David W. Jamieson and William J. Rothwell29. Constructive Use of Power for Organization Development Practitioners 393L. Mee-Yan Cheung-Judge30. Beyond Social Networks: The Über Connection 400Karen StephensonPART FIVE: THE FUTURE OF ORGANIZATION DEVELOPMENT: EMBRACING TRANSFORMATION AND NEW DIRECTIONS FOR CHANGE 40531. The Dialogic Organization Development Approach to Transformation and Change 407Gervase R. Bushe and Robert J. Marshak32. The Future of Organization Development, Transformation, and Change 419Allan H. Church, Amanda C. Shull, and W. Warner Burke33. Authors’ Insights on Important Organization Development Issues 429D. D. WarrickAbout the Editors 438About the Contributors 441Index 455