Politeness in Chinese Face-to-Face Interaction

YULING PAN is Managing Director of the Asian Sociocultural Research Projects in the Department of Linguistics at Georgetown University./e

• PrefaceAcknowledgementsIntroduction: How Polite are the Chinese?Do I Know You?Inside and Outside Relationship in Politeness BehaviorYou are my FriendBuilding of Connection in a Business SettingWho is the Boss?Hierarchical Structure in an Official SettingYou don't know what you wantConflicting Factors in a Family SettingWhat really is Chinese Politeness?A Situation-Based Approach to Politeness