Poised to Respond: A Practical Introduction to Public Relations provides a critical look at public relations today, and does a good job of showing students how to prepare for management's demands for results from the profession." —Tom Hagley, Retired Senior Instructor in Public Relations, School of Journalism and Communication, University of Oregon"Poised to Respond is a relevant introductory text that stands alone in its focus on stakeholders and the relationship building process. With outstanding attention to diversity and intercultural relations, the text serves as a strong foundation for new students and future practitioners." —Alison Novak, Ph.D., Rowan University