• Preface. Acknowledgements. Chapter 1 - You can trust what you hear. Chapter 2 - Phone therapy uncovered. Chapter 3 - Communication and core phone therapy skills. Chapter 4 – Theoretical modalities used in phone therapy. Chapter 5 - The contract - working legally, professionally and ethically on the phone. Chapter 6 - Assessment, psychological suitability and risk. Chapter 7 - Equality, diversity and inclusion within phone therapy. Chapter 8 - Creative interventions for phone therapy. Chapter 9 - Considerations for supervision by phone. Index.

"This is an excellent resource, providing counselling and psychotherapy practitioners with a comprehensive guide to working safely, ethically, effectively and creatively with clients over the phone. I can’t recommend this resource highly enough to existing phone therapists, and to those who are considering working in this way" — Caroline Jesper, BACP Head of Professional Standards. "Sarah’s book is an accessible and detailed read, suitable for both experienced therapists and trainees. I particularly like the way she interviewed therapists from different theoretical orientations. As hybrid ways of working are now a part of many therapists working life, this book feels like an essential read for all." — Rachel Golding, MBACP Snr. Accred. Programme Tutor at The Counselling Foundation.