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Personalising public services

Understanding the personalisation narrative

Häftad, Engelska, 2011

AvCatherine Needham

629 kr

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Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Produktinformation

  • Utgivningsdatum2011-07-27
  • Mått156 x 234 x 12 mm
  • Vikt340 g
  • FormatHäftad
  • SpråkEngelska
  • Antal sidor216
  • FörlagBristol University Press
  • ISBN9781847427595

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