Personal, Accessible, Responsive, Strategic

Jessie Borgman has taught both face-to-face and online since 2009. She has multiple published articles and book chapters and has presented at several conferences including, CCCCs, C&W, and TYCA. Her research interests include online writing instruction, user experience, instructional design, genre studies, two-year colleges and writing program administration.Casey McArdle, PhD is assistant professor in the Department of Writing, Rhetoric, and American Cultures at Michigan State University. He teaches in the Writing Program, the Professional and Public Writing Program, and Experience Architecture Program. He has several publications and conference presentations that focus on online interaction via academic, professional, and social spaces. His research interests examine digital rhetoric, social media, leadership, online writing instruction, web development, experience architecture, user experience, rhetorical theory, and instructional design.Together, Borgman and McArdle are creators of The Online Writing Instruction Community (www.owicommunity.org), a website and social media group dedicated to collecting and sharing online writing instruction resources.

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