Performance Measurement with the Balanced Scorecard

A Practical Approach to Implementation within SMEs

Häftad, Engelska, 2012

Av Stefano Biazzo, Patrizia Garengo

739 kr

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Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

Produktinformation

  • Utgivningsdatum2012-01-05
  • Mått155 x 235 x 9 mm
  • Vikt228 g
  • FormatHäftad
  • SpråkEngelska
  • SerieSpringerBriefs in Business
  • Antal sidor133
  • Upplaga2012
  • FörlagSpringer-Verlag Berlin and Heidelberg GmbH & Co. KG
  • ISBN9783642247606