Performance and Public Value in the ‘Hollow State’

Edited by Kelly LeRoux, Professor of Public Administration, College of Urban Planning and Public Affairs, University of Illinois, Chicago and Nathaniel S. Wright, Department of Public Policy and Administration, Rutgers University-Camden, US

• Contents:Preface1. Assessing performance and public value in the hollow state 1Kelly LeRoux and Nathaniel S. Wright2. The challenge of nonprofit accountability and qualitycontrol in the urban hollow state: the case of public education 25Michael R. Ford3. Are outsourced public health services linked to betterhealth outcomes? Findings from a national study of servicecontracting by local health departments 43Tianshu Zhao and Kelly LeRoux4. The role of community action agencies in facilitatingsuccessful sustainable development in American cities 64Nathaniel S. Wright and Tony G. Reames5. Bridging charitable support and public serviceperformance: a preliminary analysis of large US city park systems 85Yuan (Daniel) Cheng, Yu Shi, and Simon A. Andrew6. Negotiating performance: the strategic responses ofassociations where people in poverty raise their voice 102Peter Raeymaeckers and Pieter Cools7. Reconceptualizing performance: filling the hollow statewith public value 125Kelly LeRoux and Nathaniel S. WrightIndex 140

‘LeRoux and Wright artfully compile five distinct empirical cases of nonprofit performance and synthesize core themes using a cross-cutting framework grounded in public value creation. Their book is an exemplar of a triangulated approach to inquiry, drawing from both qualitative and quantitative insights to advance understanding of nonprofit performance.’